Wednesday, July 28, 2010

Continental Airlines- I hate you!

Continental Airlines,
I know hate is a strong word, but I have had it.
Sick of hidden baggage fees!
( all of a sudden lax sticks are not checked at gate-  $64 extra!)

Sick of slow security!
 ( not enough employees, ONE person handling elite line AND regular line!)

Sick of poor communication!
(Ever hear the expression, "doesn't know their ass from their elbow?"- that is how I felt dealing with check-in folks today, couldn't figure out how I could pay for baggage both ways so that my daughter wouldn't have to worry about it on the return trip and it became a 4 person consultation with 15 minutes till boarding time. Honestly, I was about to jump out of my own skin!!!)

I have traveled a lot this year and I can't say any of the airlines are beloved by me, Can you say, VOLCANO?! However, I have never left an airport as stressed out as I did today. I'm sure it didn't help that I was sending my sixteen year-old on her first solo flight and I wanted everything to go smoothly and it SO didn't.
Insult to injury was that I was stupid enough to think that the $209.00 round trip to Raleigh/Durham was a good fare, not a great fare, a good fare. But when you had on $46 for first bag and $64 for her #$% lacrosse stick... well that makes it $319!!!!!
Not so good.

5 comments:

Susan R said...

Patty, I'm so sorry. I know all too well that flying is an enormous pain in the #@**.
This sounds completely stupid, but I decided to boycott all airlines. I decided that if I was going to travel anywhere I would drive. I never have to leave the country, so that wasn't going to be an issue.
I'm tired of the air lines boo hooing about all the money they are losing, yet they charge you for a glass of pop, to check your bags (as if that was an option), food (if in fact they serve any and if in fact you would consider eating it)and then you get a hearty helping of flight attendant attitude to go along with your $4.00 pop. What's next pay toilets?
I know hate is a strong word, but I really HATE them all.

preppyplayer said...

Susan, you said it! And I know you understand that it is even more insulting when you have a big family and are paying A LOT to have poor service!

Cheryl said...

I am so with you on this!!! It's become such an expensive PITA to fly! I've become a huge fan of Southwest, with no baggage fees and practically no security line at Logan in Boston, SW has made flying less stressful for me. And if I can't fly SW, I go with JetBlue.

Kim said...

I hate flying and it's a major, major PITA doing it out of Atlanta. The thing that wears on me is the no liquids rule, which is a TSA thing....but it just makes everything so stressful, you can't carry on in some instances AND you have to buy the darn $3.00 water at the airport instead of bringing your own.

Ina in Alaska said...

Travelling via air sucks in general these days. I always FED EX my bags and stuff, I never ever check anything anymore.